Performance Coaching, Inc.
Specialized Business Services
We Provide a Wide Range of Services
Designed Especially for YOU!
Each program is tailored to fit the needs of YOUR company.
Leadership Development
Strong leaders are critical for a company’s success. Performance Coaching, Inc. teaches leaders the skills they need to know how to lead in all situations, even conflict. We use tools such as the Myers Briggs Type Indicator and 360 degree feedback to help leaders understand their styles and how those styles impact their direct reports. We also teach leaders how to be coaches so they can work to improve the performance of the team. Leaders learn how to deal with difficult people, how to listen more effectively, how to solve problems creatively, and how to improve their personal image. In addition, our executive coaching program gives executives the one-on-one reinforcement of the skills.
Team Building
Effective teams propel a company forward faster and are critical for high quality work. When teams work like a well-oiled machine, magic happens. Using the Myers Briggs Type Indicator and team building methods, Performance Coaching, Inc. can help enhance the cohesiveness, enthusiasm and trust level of your team. By clarifying team roles and goals, you will never again have the wrong person in job. Together you will define your vision and how you plan to accomplish it. You will develop a shared commitment to the team’s goals, improve workplace cooperation and reduce conflict among team members.
We’ll assist your team in exploring what the team’s mission is to be sure everyone is going in the same direction. We’ll discuss what is working and what is getting in the way of optimum performance. We’ll help the team create a game plan to remove those obstacles they identified. The team as a group will create a vision and values statement.
Executive Coaching
When executives reach the top, they are supposed to have all the answers. But sometimes it’s difficult to see our own blind spots. Executive coaching gives you an opportunity to see more clearly where you are strong and where you need to improve. It provides a safe environment where you can examine the work being done and the performance level of the organization. Your coach will listen, empathize, provide feedback, encourage you to stretch beyond your current levels of accomplishment, brainstorm, and guide and counsel you in all areas of your business life as well as your personal life.
Customer Service
Excellent customer service is the exception, not the norm in today’s business environment. Today’s buyer’s tolerance for poor service is lower than ever. You can ensure that your customers keep coming back and tell their friends to shop with you. Your customer service employees will learn how to exceed customer expectations, anticipate customer needs, handle difficult customer situations, bring enthusiasm and fun to their jobs.
Career Planning
This is a one day workshop which will help participants create a more satisfying career, one that is consistent with one’s goal in life. Participants will prepare a detailed assessment of their work style, skills, values, barriers and developmental needs.
Together we will explore:
- What motivates and excites you and how to keep it in your work
- How you fit in your organization and how you can expand your satisfaction starting for the job you’re in now
- Effective techniques for understanding the impact the business environment has on your career
- Networking strategies
- Careers worth exploring
- Enhance your ability to present yourself
- How to implement a personal development plan
Sales and Sales Management
We teach your sales force how to bring in more business by using a step-by-step approach to selling. We teach them the skills of asking good questions, recommending solutions based on customer’s needs, using benefit statements to make the solution more compelling, handling objections, and asking for the business. We also use video taping to reinforce the learning.
We will teach your sales managers, or branch managers, how to get Higher Performance from their sales force. We’ll teach them how to set realistic goals, how to measure and coach, how to build the team, how to remove obstacles to the team’s success, and how to reward and recognize that success.
Call today to see how Performance Coaching, Inc. can help you have a more profitable organization. You may contact us by phone at 704-655-9107 or email at pat@performancecoachinginc.com.
Your Partner In Performance!
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